Contact Us

HOW TO MAKE AN ORDER?

• The order is processed after registration on the site and after payment
• We do not call to confirm the order
• You receive a confirmation letter with your order to the specified email address

WHEN CAN I RECEIVE AN ORDER?

• Your order will be dispatched within 2-4 days from the date of payment.
• Delivery time from the moment of dispatch depends entirely on the carrier

WILL I RECEIVE A NOTIFICATION AND INVOICE NUMBER AFTER SHIPMENT?

We do not send the declaration number after sending, you can track the shipment yourself using the mobile applications of Nova Poshta and Ukrposhta.

IS IT POSSIBLE TO SHIP ABROAD?

Yes, you can write your request through the feedback form or using other contacts, and we will contact you to agree on the conditions and details.

WHAT DELIVERY SERVICES DO YOU WORK WITH?

Nova Poshta, Ukrposhta

IS THERE A FREE SHIPPING OPTION?

Yes, for orders in the amount of 2000 UAH, delivery is paid at our expense

CAN I RETURN/EXCHANGE A PRODUCT?

In accordance with the Law of Ukraine "On Protection of Consumer Rights" and the Decree of the Cabinet of Ministers of Ukraine dated March 19, 1994 No. 172 On the implementation of certain provisions of the Law of Ukraine "On Protection of Consumer Rights", perfumery and cosmetic products are not subject to exchange (return).

Aroma Fields is not responsible for goods that have not been checked upon receipt at Nova Poshta and Ukrposhta offices. Check the integrity of Aroma Fields goods at the postal operators' offices upon receipt.

Appeals, claims, questions of service and quality of Aroma Fields products are considered on an individual basis and are accepted by mailbox: info@aromafields.com.ua